Cap-based loyalty programme

Regulars get rewarded

Earn 1 cap for every £7.50 spent. Redeem for money off your bill or merch.

Check your balance

Enter the mobile number you registered with

Your number is only used to look up your account, never stored by this site.

20 Arches Loyalty

· caps

Enter your mobile number to check your balance.

20arches.com

How it works

Simple as that

Spend in bar or the bottle shop

Earn 1 cap for every £7.50 spent in a single transaction, on draught, cans, bottles, merch, anything.

Caps are tracked automatically

Your caps are added to your account through our loyalty app. No cards, no stamps, just give your number at the till.

Redeem for money off

Redeem caps as straight money off your bill at the bar, or use them to buy merch in-store and online. Caps can be part-payment too.

Climb the leaderboard

Top cap earners appear on our leaderboard in the bar and go into the monthly prize draw, held on the first Saturday at 6pm. More caps = more chances to win.

Redeemable rewards

What your caps are worth

Redemption works as straight money off your bill, starting from 25 caps.

Caps	Value
25 caps	£5 off
50 caps	£10 off
75 caps	£15 off
100 caps	£20 off
150 caps	£30 off
250 caps	£50 off
500 caps	£100 off

You can also use caps on the website to buy merch, save up the full amount or use them as part-payment. Caps can't be used alongside other offers unless specifically stated.

Good to know

The details

Monthly prize draw

The top cap earners each month are entered into a prize draw, held on the first Saturday at 6pm in the bar. The more caps you have, the more entries you get. Three prizes are drawn, and each winner is excluded from the remaining draws in that month to keep it fair.

Caps expiry

Caps are valid for 6 months from the date they're earned. You'll get an in-app reminder 2 weeks before any caps expire, giving you time to redeem them. When redeeming, your oldest caps are used first.

No card needed

Nothing to carry, nothing to lose. Just give the mobile number you registered with at the till and your caps are added automatically through our loyalty app.

Use them your way

Redeem caps as straight money off your bill, or put them towards merch in-store and online. Spend them in full or as part-payment, whatever suits.

Small print

Terms & conditions ▾

Caps are awarded for every £7.50 spent in a single transaction, rounded down to the nearest whole cap.
Caps are non-transferable and have no cash value.
All rewards are subject to availability and may change at any time without notice.
Merchandise redemptions are limited to one per item type per month (e.g. one t-shirt, one hoodie per customer per month).
Caps cannot be used in conjunction with other offers or discounts, unless specifically stated.
Monthly prize draw winners are contacted via the loyalty app or notified in person at the bar. Three separate prize draws are held each month; a winner from one draw cannot win a second prize in the same month's draw.
The management reserves the right to amend, pause, or withdraw the loyalty programme at any time.
Caps are valid for 6 months from the date they are earned. When redeeming, your oldest caps will be used first.
You can check your cap balance, available rewards, and expiry dates via the SMS link received after each transaction, or by logging into your Square loyalty account.
Anyone found sharing loyalty accounts will be removed from the loyalty system immediately, and all caps will be forfeited.
The leaderboard in the bar can be linked with your Untappd account to pull your profile image and stats. Let the bar know your Untappd username to link them. Any inappropriate images on Untappd will result in your Untappd account being deleted and your loyalty programme being discontinued with all caps removed. See Untappd Community Guidelines.